Opsgenie Quick Start

Targeted training: Receive concentrated
training specifically tailored for tool
administrators and team leads, ensuring the
content is relevant and applicable to your role
and responsibilities.

Hands-on exercises: Engage in practical
exercises to set up on-call schedules and
escalations, allowing you to apply your
learning in real-world scenarios and reinforce
your skills.

Tool integrations: Discover how to configure
tool integrations within Opsgenie, enabling
seamless communication and collaboration
between different systems for efficient
incident management.

Best practices: Learn Opsgenie's best
practices, gathered from industry experience,
to enhance your incident response and
streamline your alerting processes.

Time-efficient format: Designed as a ½-day
class, this course delivers targeted and
essential knowledge, maximizing your learning
outcomes while minimizing time investment.

Opsgenie overview

Alert management

Team configuration

• On-call schedules and escalations

• Integrations and heartbeats

• Services

• User management

• Manual and automated alert response
  actions

• Alert, notification, maintenance, and action
  policies

• Incident management and Jira Service
  Management integration

Personal settings

General settings

Analytics